Shipping policy

Ready-to-ship orders leave our kitchen within 2–4 business days. You'll get a tracking link by email as soon as your order ships.

Pre-orders ship by the date shown on the product page. If that date changes, we'll email you right away, and you can cancel for a full refund.

Every jar is packed to arrive safely. Please refrigerate your gel as soon as it arrives.

Shipping rates are calculated at checkout. We currently ship within the United States.

Questions about an order? Email essenceplug@yahoo.com. We reply within 2–4 business days.